Warranty Information

Immunity Jewellery products are designed and manufactured to the highest quality standards. If, however something goes wrong with your product within the limited manufacturer warranty period, we will look to either repair or replace under the below guidelines.

Terms and Conditions

This warranty;

  • Is only valid for products purchased through immunityjewellery.com and authorised Immunity Jewellery resellers.
  • Is valid from the date of purchase for a period of one year.
  • Is only valid for the original owner and non-transferrable.
  • Is only applicable to defects in materials and/or mechanics and will NOT be applicable;
  • For damages caused by misuse, owner damage, negligence or modifications.
  • For damages caused by accidents such as water, fire etc.
  • For general wear and tear, battery, scratches, damaged straps or glass.
  • In case of loss or theft. 

How to claim repairs/replacement under warranty

Please use our contact form via this link or alternatively email us directly at; support@immunityjewellery.com and our customer service team will get back to you as soon as possible.